Roofr, based in San Francisco with a fully remote team of 40, provides an all-in-one sales toolbox for the roofing industry, featuring tools like aerial measurement reports and proposal creation.

Company Overview

Roofr is a company based in San Francisco, CA, with a fully remote team of 40 employees. Founded in April 2017, Roofr specializes in providing software solutions for the roofing industry. Roofr's mission is to ensure every family has access to an affordable roof, and it offers an all-in-one sales toolbox for roofers with features designed to enhance efficiency and accuracy in roofing project management.

Services

Roofr provides an array of software solutions tailored for the roofing industry. Their services include aerial measurement reports, proposal creation from measurement reports, and a comprehensive CRM system for managing the entire sales process. Roofr's offerings also include tools for instant estimates, stunning proposals, and managing multiple trades such as siding and gutters. They offer different subscription plans, each with specific features and capabilities, from Pay-As-You-Go to Elite plans, ensuring flexibility and scalability for roofing businesses.

Products and Pricing

Roofr's product lineup includes several plans designed to cater to the varying needs of roofing businesses. The Pay-As-You-Go plan offers $18 USD reports in 24 hours and unlimited free DIY measurements. The Pro plan, priced at $89 per month, includes CRM features, payments, invoicing, 6-hour measurements, and a proposal builder. The Premium plan, at $149 per month, adds material ordering, 3-hour measurements, and custom proposals with e-signatures. The Elite plan offers a full CRM feature suite, 3-hour reports, unlimited seats, and exclusive access to the Instant Estimator.

Customer Support

Roofr prides itself on delivering exceptional customer support, with an average reply rate of 13 minutes and a customer satisfaction rating exceeding 90%. The support team is available 7 days a week via call, chat, or email to assist customers. Paid subscribers have access to unlimited onboarding calls and a dedicated account manager to ensure a smooth onboarding and ongoing support experience.

Y Combinator and Growth

Roofr was part of Y Combinator's S17 batch, which has helped the company scale and refine its offerings. Since its inception, Roofr has grown to serve regions across the United States, America/Canada, and also operates on a fully remote basis. The company's participation in Y Combinator underscores its innovative approach and potential within the roofing industry.

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