Jane Munro
About Jane Munro
Jane Munro is a Customer Support Manager with a strong background in business development and a passion for data and efficiency. She has held various roles in organizations such as Edible Silicon Valley and Zeel.com, and she currently works at Roost in San Francisco.
Current Role at Roost
Jane Munro has been serving as the Customer Support Manager at Roost since 2015. In this role, she applies her skills in process improvement and resource management to enhance customer experiences. Her responsibilities include planning, coordinating, and prioritizing projects to ensure timely completion in a fast-paced environment. Munro's focus on efficiency has contributed to her success in this position, allowing her to effectively support both customers and the organization.
Previous Experience in Business Development
Before joining Roost, Jane Munro held several roles in business development. She worked as the Director of Business Development at Edible Silicon Valley from 2012 to 2014, where she focused on strategic growth initiatives. Following this, she served as the Bay Area Business Development Manager at Zeel.com for seven months in 2014 to 2015. These positions helped her develop a strong foundation in business support and customer relations.
Educational Background
Jane Munro studied at Stanford University and earned a Bachelor of Arts degree in Art History from the University of Northern Colorado from 2001 to 2005. Her educational experiences have equipped her with critical thinking and analytical skills, which she applies in her professional roles. Additionally, she attended St Scholastica Academy from 1999 to 2001, further contributing to her academic foundation.
Early Career Experience
Jane Munro began her career as an Assembly Specialist at Munro Companies in 2001. She later worked as the Mariani Gallery Director's Assistant at the University of Northern Colorado from 2002 to 2005. These early roles provided her with practical experience in various operational and support functions, laying the groundwork for her future career in customer support and business development.
Personal Interests and Skills
In her personal time, Jane Munro enjoys hiking, traveling, and reading TechCrunch. She possesses strong skills in time and resource management, process improvement, and cost control. Known for her engaging personality and humor, she brings a unique approach to her work in customer success and development, enhancing team dynamics and customer interactions.