Roundtrip
Roundtrip is a healthcare-focused transportation company that offers a digital marketplace connecting patients with non-emergency medical transportation, and partners with healthcare organizations to enhance service quality and reduce patient no-show rates.
Services
Roundtrip offers a comprehensive patient transportation software solution tailored for health systems, health plans, and transportation companies. It provides a digital transportation marketplace that connects patients with non-emergency medical transportation. The service supports all levels of patient transportation needs, catering to rideshare, taxi, medical sedan, stretcher vans, and ambulances. Healthcare providers can book all types of vehicles through a single workflow, integrating seamlessly with electronic health record (EHR) systems to enhance efficiency and streamline operations.
Patient Transportation Marketplace
Roundtrip operates a digital transportation marketplace, enabling connections between patients and non-emergency medical transportation providers. This platform supports various transportation options such as rideshare, taxi, medical sedan, stretcher vans, and ambulances, ensuring comprehensive coverage for differing patient needs. Roundtrip’s tiered pricing packages scale according to the size of the organization and feature requirements, facilitating a customizable and scalable solution.
Healthcare Partnerships
Roundtrip partners with healthcare organizations to minimize patient no-show rates and enhance overall healthcare delivery. Reports indicate that partnering healthcare entities experience patient no-show rates lower than 4%. The company also leverages data from patient rides to provide valuable insights, which can inform and improve healthcare planning and operations. This data-driven approach ensures that healthcare providers can optimize patient care and transportation services effectively.
EHR Integration
Roundtrip's software integrates with electronic health record (EHR) systems, supporting seamless transportation booking within existing healthcare workflows. This integration allows healthcare providers to manage and book various types of patient transportation directly within their EHR systems, simplifying the process and enhancing operational efficiency.
24/7 Navigation Center
Roundtrip operates a 24/7 Navigation Center to oversee patient rides and ensure consistent service quality. This around-the-clock operation monitors transportation requests and deliveries, addressing any issues promptly to uphold service standards. The Navigation Center plays a crucial role in maintaining the reliability and efficiency of Roundtrip's transportation solutions.
Headquarters
Roundtrip is headquartered in Philadelphia, PA, with an additional office located in Richmond, VA. The geographical presence supports their operational and strategic initiatives, aiding in the delivery of their service offerings across various regions.