Jonathan Perry
About Jonathan Perry
Jonathan Perry is a Technical Support Specialist with extensive experience in various technical roles across multiple companies. He has worked in locations including the United States and Taiwan, and has a background in technical support, desktop support, and communication.
Current Role at Rue Gilt Groupe
Jonathan Perry has been serving as a Technical Support Specialist at Rue Gilt Groupe since 2018. In this role, he provides technical assistance and support to ensure the smooth operation of the company's systems and services. His responsibilities include troubleshooting technical issues, assisting users with software and hardware problems, and maintaining IT infrastructure.
Previous Experience in Technical Support
Prior to his current position, Jonathan Perry accumulated extensive experience in technical support roles. He worked at Pfs Group as a Helpdesk technician from 2013 to 2016, where he supported users in Houston, Texas. Additionally, he served as a Desktop Support Technician at Pfs Group from 2014 to 2016, further enhancing his skills in user support and IT troubleshooting.
Military Background
Jonathan Perry served in the US Army as a Communication Specialist from 1997 to 2001. This four-year tenure provided him with foundational skills in communication technology and support, which he later applied in his civilian technical support roles.
Education and Training
Jonathan Perry studied at ITT Technical Institute - Harrisburg, where he earned an Associate degree from 2007 to 2009. He also completed an Associate of Arts degree at the same institution from 2005 to 2007. His education laid the groundwork for his career in technical support and IT services.
Diverse Technical Roles
Throughout his career, Jonathan Perry has held various technical positions across different organizations. He worked as a Technician Support at Pegatron in Taipei, Taiwan, from 2013 to 2014, and as an Applecare Agent at Acs from 2009 to 2011. His diverse experience includes roles in desktop support, helpdesk services, and computer repair, contributing to his comprehensive skill set in the IT field.