Jorge Vela
About Jorge Vela
Jorge Vela is a Senior Data Analyst specializing in Marketing Analytics, currently working at Rue Gilt Groupe. He has a diverse background in data analysis and customer insights, with previous roles at notable organizations such as Duke University, Liberty Mutual Insurance, and Wayfair.
Current Role at Rue Gilt Groupe
Jorge Vela serves as a Senior Data Analyst in Marketing Analytics at Rue Gilt Groupe, a position he has held since 2021. In this role, he focuses on analyzing marketing data to enhance customer engagement and improve marketing strategies. His work contributes to the company's efforts in optimizing marketing performance and understanding customer behavior.
Previous Experience in Marketing Analytics
Prior to his current role, Jorge Vela held several positions in marketing analytics. He worked at Wayfair as a Senior Analyst in Direct Mail Marketing from 2020 to 2021. Before that, he was a Senior Analyst in Marketing Insights & Customer Advocacy at Liberty Mutual Insurance from 2017 to 2018. His experience also includes a role as a Senior Analyst at Kronos Incorporated, focusing on Customer Insights from 2018 to 2019.
Educational Background
Jorge Vela has a diverse educational background. He earned a Bachelor of Arts in International Relations & History from Boston University between 2004 and 2008. He furthered his studies at Duke University - The Fuqua School of Business, obtaining a Master of Management Studies from 2010 to 2011. Additionally, he holds a Master of Arts in Political Science with a concentration in Trans-Atlantic Studies from the University of North Carolina at Chapel Hill, completed in 2009.
Expertise in Customer Experience Analysis
Jorge Vela possesses expertise in analyzing customer experience (CX) within both enterprise and consumer technology markets. His analytical skills enable him to assess customer interactions and identify areas for improvement, contributing to enhanced customer satisfaction and loyalty.
Language Proficiency and International Experience
Jorge Vela is proficient in four languages: Spanish, French, German, and Italian. His extensive international experience allows him to work effectively in diverse cultural environments, enhancing his ability to engage with a global audience and understand various market dynamics.