Pradnya Kadam
About Pradnya Kadam
Pradnya Kadam is an Operations Team Lead currently working at Rupeek in Bangalore Urban, Karnataka, India. She has extensive experience in talent solutions, online reputation management, and team leadership, having previously worked at LinkedIn and Firstsource.
Work at Rupeek
Pradnya Kadam has been serving as the Operations Team Lead at Rupeek since 2021. In this role, she oversees various operational functions and manages an outbound calling team. Her responsibilities include handling end-to-end social media escalations, which involves managing complex customer interactions on digital platforms. Pradnya's leadership skills are evident as she led a team for a special client-based project, demonstrating her capability in project management.
Current Role at LinkedIn
Since 2020, Pradnya Kadam has worked as a Talent Solutions Specialist at LinkedIn in Bangalore Urban, Karnataka, India. In this position, she focuses on providing talent solutions, leveraging her expertise in human resources and customer engagement. Her role involves collaborating with clients to meet their talent acquisition needs, utilizing LinkedIn's platform effectively.
Previous Experience at Firstsource
Before joining LinkedIn, Pradnya Kadam worked at Firstsource as a Subject Matter Expert from 2017 to 2019. During her tenure, she contributed to various projects, applying her knowledge and skills in customer service and operational processes. This experience laid the groundwork for her subsequent roles in operations and team leadership.
Education and Expertise
Pradnya Kadam earned her Master of Business Administration (MBA) in Human Resources Management and Services from Rabindranath Tagore University, completing her studies from 2019 to 2021. Her educational background provides her with a strong foundation in human resources, which she applies in her current and previous roles. She specializes in Online Reputation Management (ORM), indicating her focus on managing brand perception online.
Skills in Content Writing
In her current role at Rupeek, Pradnya Kadam is responsible for content writing for templates. This task highlights her skills in crafting effective communication materials, which are essential for maintaining clear and professional interactions with clients and stakeholders. Her ability to create content that resonates with the audience is a key aspect of her operational responsibilities.