Vaibhav Mv
About Vaibhav Mv
Vaibhav Mv is an Operations Team Lead at Rupeek, where he has worked since 2019. He holds a Bachelor of Engineering in Mechanical Engineering from Acharya Institute of Technology and specializes in managing operations and enhancing customer experience through data analysis.
Work at Rupeek
Vaibhav Mv has been serving as the Operations Team Lead at Rupeek since 2019. In this role, he manages operations across India, utilizing a single dashboard to track daily activities. He leads a team of over 12 members, focusing on enhancing productivity and efficiency. His responsibilities include handling Service Level Agreements (SLA) and Standard Operating Procedures (SOP) alignments with cross-functional teams. Vaibhav also conducts qualitative and quantitative analyses on metrics to improve customer experience and manage cost factors.
Education and Expertise
Vaibhav Mv earned a Bachelor of Engineering (BE) in Mechanical Engineering from Acharya Institute of Technology, completing his studies from 2014 to 2018. His educational background provides a solid foundation for his technical and operational expertise. He is proficient in using Salesforce and ZOHO CRM, which are essential tools for managing operations effectively. His analytical skills are demonstrated through his experience in D-1, Month-to-Date (MTD), and quarterly data analysis for operational trends.
Background
Before joining Rupeek, Vaibhav worked at TAFE - Tractors and Farm Equipment Limited for seven months in 2018-2019, where he focused on Total Productive Maintenance. This role contributed to his understanding of operational efficiency and maintenance strategies. His experience at Acharya Institute of Technology as a Mechanical Engineering student further solidified his technical knowledge and skills in engineering principles.
Achievements
In his current role, Vaibhav implements planner intervention management through innovative solutions and performs Corrective and Preventive Actions (CAPA) based on weekly and biweekly trends. His contributions to operational management and team leadership have been integral to the success of the operations team at Rupeek. His focus on enhancing customer experience through data-driven analysis reflects his commitment to operational excellence.