Kelly Lewis
About Kelly Lewis
Kelly Lewis is a Client Resolution and Training Specialist at RXNT in Annapolis, Maryland, where she has worked since 2019. She has a diverse educational background, having studied at Morgan State University, the University of Maryland - University College, and Strayer University.
Work at RXNT
Kelly Lewis has served as a Client Resolution and Training Specialist at RXNT since 2019. In this role, she is responsible for addressing client inquiries and providing training to ensure effective use of RXNT's software solutions. Her position is based in Annapolis, Maryland, where she has contributed to enhancing customer satisfaction and operational efficiency for over five years.
Previous Experience at DrChrono
Before joining RXNT, Kelly Lewis worked at DrChrono as a Customer Success Specialist from 2018 to 2019. During her four-month tenure in Hunt Valley, Maryland, she focused on supporting clients in their use of the company's services, helping to resolve issues and improve user experience.
Education and Expertise
Kelly Lewis pursued her education at multiple institutions. She studied at Morgan State University from 2000 to 2002 for two years. Later, she attended the University of Maryland - University College from 2013 to 2015, completing another two years of study. Additionally, she studied at Strayer University for one year from 2009 to 2010. This diverse educational background has equipped her with the skills necessary for her roles in client resolution and training.
Professional Background
Kelly Lewis has built a professional background centered around client support and training. Her experience spans several years in roles that emphasize customer success and resolution. This background has enabled her to develop a strong understanding of client needs and effective communication strategies.