Donna Atwood
About Donna Atwood
Donna Atwood is a Senior Customer Service Representative at Safe Fleet, where she has worked since 2017. She has over three decades of experience in customer service, including roles at Otto Environmental Systems and NCR Corporation.
Work at Safe Fleet
Donna Atwood has been employed at Safe Fleet as a Senior Customer Service Representative since 2017. In this role, she is responsible for addressing customer inquiries and providing support to enhance customer satisfaction. Her tenure at Safe Fleet spans over seven years, during which she has contributed to the company's commitment to delivering quality service.
Previous Experience at Otto Environmental Systems
Before joining Safe Fleet, Donna Atwood worked at Otto Environmental Systems North America, Inc. as a Customer Service Representative from 2008 to 2017. During her nine years in this position, she developed skills in customer relations and service management, which contributed to her professional growth and expertise in the field.
Career Beginnings at NCR Corporation
Donna Atwood began her career at NCR Corporation, where she served as a Customer Services Representative from 1982 to 1985. This initial experience laid the foundation for her career in customer service, allowing her to gain valuable skills and insights into customer support operations.
Education and Training Background
Donna Atwood studied in Hudson, MA, and Revena Coeymans, NY, from 1979 to 1982, completing a three-year program. She has also gained extensive on-the-job training throughout her career, which has played a significant role in her advancement and effectiveness in customer service roles.
Recognition and Achievements
Throughout her career, Donna Atwood has received recognition for her performance, including being named Employee of the Year at a previous job, which included a trip to Puerto Rico with the sales team. Additionally, she received a 10% salary increase and a $5000 bonus during her first year as an Entry Level Technical Support Representative, highlighting her contributions and value to her employers.