Mohammed Mosa
About Mohammed Mosa
Mohammed Mosa is a Technical Support Supervisor at Safe Fleet, with a background in computer science and extensive experience in technical support and database management. He has previously worked at IBM and Fleetmind Solutions, demonstrating expertise in Oracle Database, IBM Tivoli, and IBM DB2.
Current Role at Safe Fleet
Mohammed Mosa serves as the Technical Support Supervisor at Safe Fleet, a position he has held since 2021. His responsibilities include overseeing technical support operations for Fleetmind, ensuring that customer inquiries are addressed efficiently. He is based in Montreal, Quebec, at the company's office located at 1751 Rue Richardson Suite 2.207.
Previous Experience at Fleetmind Solutions
Prior to his current role, Mohammed Mosa worked at Fleetmind Solutions from 2017 to 2021. During this time, he held two positions: Customer Support Specialist and Deployment Specialist. In these roles, he focused on providing customer support and managing the deployment of solutions, contributing to the company's operational success in Montreal.
Professional Background at IBM
Mohammed Mosa worked at IBM as a Senior Support Representative from 2015 to 2017 in Dorval, Quebec. His role involved providing technical support and assistance for IBM's products, which enhanced his expertise in customer service and technical problem-solving within a major technology firm.
Educational Qualifications
Mohammed Mosa has a solid educational background in computer science and programming. He studied at Tanta University, where he earned a degree in Computer Science from 2008 to 2012. He furthered his education at the Arab Academy for Science, Technology and Maritime Transport, achieving a Maîtrise en programmation from 2009 to 2011. His studies have equipped him with a strong foundation in computer programming and specific applications.
Technical Skills and Expertise
Mohammed Mosa possesses strong skills in Oracle Database, IBM Tivoli, and IBM DB2. His expertise in these technologies highlights his capability in database management and enterprise systems management. Additionally, he has a demonstrated history of working in the computer and network security industry, indicating his proficiency in a critical area of technology.