Matt Hooper
About Matt Hooper
Matt Hooper serves as the IT Service Desk and Operations Manager at Safeauto in Columbus, Ohio, a position he has held since 2018. He has a diverse background in IT support and management, with previous roles at companies such as American Showa, Inc., Defense Logistics Agency, and Dell.
Current Role at SafeAuto
Matt Hooper has served as the IT Service Desk and Operations Manager at SafeAuto since 2018. In this role, he oversees the IT service desk operations and ensures efficient support for users. His tenure at SafeAuto spans six years, during which he has contributed to enhancing IT service delivery in Columbus, Ohio.
Previous Experience in IT Support
Before joining SafeAuto, Matt Hooper held various positions in IT support. He worked as a MIS Specialist at American Showa, Inc. from 2013 to 2016, where he focused on management information systems. Prior to that, he was a Tier III Desktop Technician at the Defense Logistics Agency for nine months in 2013, providing technical support. His experience also includes a role as an Information Systems Help Desk Associate at Von Maur in 2011 and as a Tier II Desktop Technician at Dell in 2012.
Career Progression
Matt Hooper's career in IT began with roles that provided foundational support skills. He transitioned from an Information Systems Help Desk Associate at Von Maur to a Tier II Desktop Technician at Dell. He then advanced to a Systems Operations Support Manager position at Franklin International from 2017 to 2018, before taking on his current role at SafeAuto. This progression highlights his growing expertise in IT operations and management.
Educational Background
Matt Hooper studied Computer Systems at Kent State University. His education provided him with a solid foundation in computer systems and technology, which has been instrumental in his various roles within the IT field.