Dave Griffin
About Dave Griffin
Dave Griffin is the Director of Customer Support at SafeSend, known for his dedication to enhancing customer satisfaction through effective support across all interaction channels.
Director of Customer Support
Dave Griffin holds the position of Director of Customer Support. He is responsible for overseeing the service experience delivered by the Customer Support team at SafeSend. His role entails managing and directing support efforts to ensure customer inquiries and issues are handled efficiently and effectively.
Customer Satisfaction Initiatives
Dave Griffin is dedicated to delivering a service experience that resonates well with customers. His primary focus is on maximizing customer satisfaction with SafeSend products. He strives to ensure that support is both timely and accurate, covering all channels of interaction to offer comprehensive assistance.
Leadership in Software Service Teams
With over 20 years of experience, Dave Griffin has a strong background in leading software service teams. His expertise lies in supporting tax and accounting professionals, where he has consistently aimed to improve support mechanisms and customer handling procedures.