Adam Wedding

Tech Support Engineer Ii @ Safety National

About Adam Wedding

Adam Wedding is a Tech Support Engineer II at Safety National, where he has worked since 2016. He specializes in providing ongoing support for machines, imaging devices, and installing user-specific software, drawing on his educational background in Computer Science and Network Administration.

Work at Safety National

Adam Wedding has been employed at Safety National as a Tech Support Engineer II since 2016. In this role, he provides ongoing support for machines post-deployment, ensuring user satisfaction and functionality. His responsibilities include imaging machines and installing user-specific software as part of a project aimed at replacing end-of-life machines. Adam collaborates with users to facilitate the migration of data and settings during these machine replacements, contributing to a seamless transition for end users.

Education and Expertise

Adam Wedding studied at Lewis and Clark Community College, where he earned an Associate of Applied Science (A.A.S.) in Computer Network and Administration from 2014 to 2016. Prior to that, he attended Saint Louis University, focusing on Computer Science/Engineering from 2012 to 2014. His educational background provides a strong foundation in technical support and network administration, equipping him with the skills necessary for his current role.

Background

Adam Wedding has a diverse work history that includes various technical roles. He began his career as a Maintenance worker at Alton Community Unit School, where he worked from 2012 to 2015. Following this, he served as a Network Technician at Lewis and Clark Community College for four months in 2016. This combination of experiences has contributed to his expertise in technical support and machine management.

Professional Responsibilities

In his position as Tech Support Engineer II at Safety National, Adam Wedding is responsible for ensuring that machines function properly after deployment. He plays a key role in imaging machines and installing necessary software tailored to user needs. His work also involves collaborating with users to migrate their data and settings, which is crucial during the replacement of outdated machines. This focus on user satisfaction is a central aspect of his professional responsibilities.

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