Mark Powell
About Mark Powell
Mark Powell is a Claims Supervisor at SAIF Corporation, where he has worked in various roles since 1994. He has a background in economics and business from Westmont College and has made significant contributions to claims processing efficiency and employee development.
Work at SAIF Corporation
Mark Powell has had a long tenure at SAIF Corporation, where he has held multiple roles since 1994. He began as a Senior Claims Adjuster, serving in this capacity for five years until 1999. Afterward, he transitioned to Claims Supervisor, a position he held from 1999 to 2005. He returned to the Claims Supervisor role from 2008 to 2016, accumulating eight years of experience in this position. Since 2016, he has continued as Claims Supervisor, contributing to the organization for an additional eight years. His work has focused on enhancing claims processing and operational efficiency.
Education and Expertise
Mark Powell earned a Bachelor of Arts degree in Economics and Business from Westmont College, where he studied from 1984 to 1988. His educational background has provided him with a strong foundation in economic principles and business practices, which he applies in his professional roles. His expertise includes claims management, operational efficiency, and employee coaching, reflecting his extensive experience in the insurance industry.
Background in Claims Management
Throughout his career at SAIF Corporation, Mark Powell has implemented several key initiatives to improve claims management. He expanded the medical-only claims team into an end-to-end format for handling lower complexity claims. Additionally, he reorganized the claims intake team to manage claims based on their complexity, which enhanced operational efficiency. He also introduced a claims complexity rating system to streamline the claims processing workflow.
Patient Advocacy and Community Involvement
In addition to his professional responsibilities, Mark Powell serves as a patient advocate and speaker for Peptide Receptor Radionuclide Therapy (PRRT). His involvement in this area demonstrates his commitment to supporting patients and raising awareness about treatment options. He actively engages with the community to share knowledge and experiences related to PRRT.
Coaching and Employee Development
Mark Powell is dedicated to coaching and encouraging both tenured and new employees during periods of transition and change. His approach focuses on fostering a supportive work environment that promotes professional growth. Through his leadership, he helps employees navigate challenges and develop their skills within the claims management field.