Carmen Henninger
About Carmen Henninger
Carmen Henninger is a Call Center Specialist at Sallie Mae, with a diverse background in marketing, public relations, and insurance. She has over a decade of experience in customer service and management, and has been a resident of Kosciusko County since 1998.
Work at Sallie Mae
Carmen Henninger has been employed at Sallie Mae as a Call Center Specialist since 2016. In this role, she is responsible for assisting customers with inquiries related to student loans and financial services. Her position requires strong communication skills and a thorough understanding of the company's products and services. Over her eight years at Sallie Mae, she has developed expertise in customer service and problem resolution.
Previous Experience at Protechs Inc.
Carmen Henninger worked at Protechs Inc. from 2013 to 2015, where she held a position in Marketing and Public Relations. During her tenure, she contributed to the company's outreach efforts and played a significant role in the opening of a new facility in Warsaw. This experience enhanced her understanding of business operations and local infrastructure development.
Insurance Agency Ownership
Carmen owned and operated an insurance agency in Columbia City for 3.5 years. This entrepreneurial experience allowed her to develop skills in business management, customer relations, and sales strategies. Running her own agency provided her with insights into the insurance industry and the importance of client service.
Background in Sales and Customer Service
Carmen Henninger has a strong background in sales, customer service, management, marketing, and public relations. Her experience includes working as a Producer and Agency Owner at Allstate from 2001 to 2011 and as an Account Manager at State Farm for six months in 2016. This diverse skill set has equipped her to handle various customer needs effectively.
Community Involvement
Carmen has been a resident of Kosciusko County since 1998, demonstrating a long-term commitment to her local community. Her involvement in the area reflects her dedication to contributing positively to the community's growth and development.