Stacey Harman
About Stacey Harman
Stacey Harman serves as the Director of Financial Operations at Sallie Mae, where she has worked for 21 years. She also holds the position of Senior Director of Core Processing at Navient, contributing to financial operations and overseeing significant payment processing and reconciliation tasks.
Work at Sallie Mae
Stacey Harman has held the position of Director, Financial Operations at Sallie Mae since 2003. In this role, she oversees critical financial operations and ensures the smooth functioning of various processes. Her responsibilities include managing internal Lockbox Operations, which processes over 5 million payments monthly. Harman's leadership has contributed to maintaining efficient service levels and compliance with company policies.
Current Role at Navient
Since 2018, Stacey Harman has served as Senior Director, Core Processing at Navient in Wilkes Barre, Pennsylvania. In this position, she is responsible for overseeing core processing functions, ensuring operational efficiency, and managing financial operations. Her extensive experience in financial management supports her role in driving performance and service delivery.
Education and Expertise
Stacey Harman studied at Luzerne County Community College, where she earned an Associate's degree in General Studies from 2001 to 2003. Her educational background provides a foundation for her extensive career in financial operations, contributing to her expertise in managing complex financial processes and operations.
Achievements in Financial Operations
Throughout her career, Stacey Harman has achieved significant milestones in financial operations. She served as the lead liaison for two third-party lockbox entities, ensuring adherence to company policies and service levels. Harman oversaw reconciliation and reporting for over $60 million each month across three distinct lines of business. Additionally, she played a key role in a 4.5 million student loan conversion, successfully managing the transition without impacting customer experience or delinquency rates.