Gabriel Iro
About Gabriel Iro
Gabriel Iro is a Tac Engineer with extensive experience in technical support, currently employed at Sandvine in Waterloo, Ontario, Canada. He holds a Master's degree in Communication from Lund University and a Bachelor's degree in Electrical Engineering from Blekinge Institute of Technology.
Work at Sandvine
Gabriel Iro has been employed at Sandvine since 2017, where he holds the position of Senior Technical Support Engineer. His role involves providing technical assistance and support to clients, ensuring that their network solutions operate effectively. He has accumulated seven years of experience in this position, contributing to the company's reputation for quality service in Waterloo, Ontario, Canada.
Previous Experience at Procera Networks
Prior to his tenure at Sandvine, Gabriel worked at Procera Networks as a Tac Engineer from 2017. During his time there, he focused on technical support and troubleshooting, helping clients optimize their network performance. His experience at Procera Networks spanned seven years in Fremont, California, United States.
Technical Support Role at Qlik
Gabriel Iro served as a Technical Support Engineer at Qlik from 2016 to 2017. In this role, he provided assistance to users, resolving technical issues and enhancing customer satisfaction. His work at Qlik lasted for one year in King of Prussia, Pennsylvania, United States.
Education and Expertise
Gabriel holds a Master's degree in Communication from Lund University, where he studied from 2014 to 2016. He also earned a Bachelor of Engineering in Electrical Engineering from Blekinge Institute of Technology, completing his studies from 2010 to 2014. His educational background equips him with a solid foundation in both technical and communication skills.