Wissam Muslimany, MBA

VP Customer Success, Global Technical Functions @ Sandvine

About Wissam Muslimany, MBA

Wissam Muslimany is the Vice President of Customer Success for Global Technical Functions at Sandvine, where he has worked since 2011. He has a strong background in telecom and IT network architecture, with previous leadership roles at Motorola and Nokia Siemens Networks.

Current Role at Sandvine

Wissam Muslimany serves as the Vice President of Customer Success for Global Technical Functions at Sandvine. He has held this position since 2011, contributing to the company's focus on enhancing customer satisfaction and operational effectiveness. His role involves converting customer needs into practical solutions and managing engineering teams to achieve operational improvements. Based in Ontario, Canada, he has been instrumental in driving high performance within the organization.

Previous Experience at Motorola and Nokia Siemens Networks

Before joining Sandvine, Wissam Muslimany worked at Motorola as a Professional Services Team Lead from 2004 to 2011. His tenure at Motorola lasted seven years, during which he developed expertise in support, services, and VAS sales. He briefly worked at Nokia Siemens Networks in 2011 for one month in a similar capacity. His experiences at these companies contributed to his understanding of telecom and IT network architecture.

Education and Academic Background

Wissam Muslimany holds a Master of Business Administration (MBA) from Alliance Manchester Business School, where he studied from 2012 to 2015. Prior to this, he earned a Bachelor of Engineering (BE) in Computer from Jâmi'at Bâyrut Al-Arabiya, completing his studies from 1996 to 2001. His educational background provides a strong foundation for his roles in technical functions and customer success.

Expertise in Telecom and IT Network Architecture

Wissam Muslimany possesses deep expertise in telecom and IT network architecture, particularly in IP-based systems and databases. He has extensive knowledge of DPI systems and traffic management solutions, which are critical in the telecommunications industry. His specialization includes implementing best practices for organizational effectiveness and operations management.

Leadership and Team Management Skills

Wissam Muslimany is recognized for his leadership capabilities in managing engineering teams. He focuses on building team competencies to drive high performance and deliver quality solutions. His experience with agile and scrum methodologies enhances his project management skills, contributing to efficient operations within his teams.

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