Dinesh Dur AI Samy
About Dinesh Dur AI Samy
Dinesh Dur AI Samy is a Quality Assurance Engineer at Sangoma with extensive experience in VoIP communications and telecommunications platforms.
Title
Quality Assurance Engineer
Sangoma Quality Assurance Engineer
Dinesh Dur AI Samy has been working as a Quality Assurance Engineer at Sangoma since 2016. Based in Bangalore Urban, Karnataka, India, Dinesh focuses on testing Sangoma gateways, which are essential for VoIP communications. His role involves capturing and debugging logs using Wireshark trace, essential for network troubleshooting. Additionally, he is responsible for studying and executing test cases and reporting bugs using JIRA.
Technical Support Engineer at *astTECS
Before joining Sangoma, Dinesh Dur AI Samy worked as a Technical Support Engineer at *astTECS from 2013 to 2016. During these three years in Bangalore Urban, Karnataka, India, Dinesh gained extensive experience in providing technical support in the telecommunications industry. His duties included troubleshooting and resolving technical issues for clients.
Telecommunications Expertise
Dinesh Dur AI Samy has developed a solid technical knowledge base in the telecommunications field. He possesses hands-on experience with multiple platforms, including Asterisk, FreePBX, and Switchvox. His expertise extends to various communication protocols, such as SIP, SDP, RTP, RTCP, and ISDN, which are critical for VoIP protocol testing.
Network Troubleshooting Skills
Dinesh is skilled in capturing and debugging logs using Wireshark trace, a vital tool for network troubleshooting. This expertise allows him to effectively diagnose and resolve network issues, ensuring the reliability and performance of telecommunication systems.