Eduardo Abad
About Eduardo Abad
Eduardo Abad is a Pre-Sales Engineer at Sangoma Technologies with extensive experience in telecommunications and IT, specializing in areas such as VoIP, networking, and server management.
Company
Eduardo Abad is a Pre-Sales Engineer at Sangoma Technologies, a role he has held since 2017. Sangoma Technologies is known for providing globally renowned Unified Communications (UC) and telecom solutions. Abad's responsibilities involve supporting distributors, partners, and resellers with technical and commercial inquiries. Additionally, he actively partakes in imparting technical training and conducts webinars to enhance product understanding among stakeholders.
Title
Eduardo Abad currently holds the position of Pre-Sales Engineer. His role involves an intersection of technical expertise and customer support, ensuring clients and partners fully understand the capabilities and functionalities of Sangoma's products and services. This position leverages Abad's extensive background and knowledge in telecom and networking technologies.
Education and Expertise
Eduardo Abad holds a Master of Science in Telecommunications from the University of Pittsburgh, completed between 2008 and 2010. He also earned a Bachelor of Science in Telecommunications Engineering from Universidad Católica de Santiago de Guayaquil, completed between 2002 and 2006. His expertise spans various domains, including computer hardware, networking, IT, Linux, Unix, VoIP, Asterisk, Elastix, FreePBX, and server management. He is fluent in English and Spanish, further broadening his professional communication capabilities.
Background
Eduardo Abad has amassed substantial experience over the years through various roles. He served as Executive Director at ACOPLATECH for 10 months between 2016 and 2017 and was responsible for leading the company's strategic initiatives in Guayaquil, Ecuador. Previously, he worked at PaloSanto Solutions, focusing on QA and Certifications while leading innovation projects for Elastix from 2010 to 2016. Additionally, he worked at Seguicom as a Network and Electronic Services Administrator from 2007 to 2008, where he managed servers for several critical functions such as email, access control, fire alarm, and CCTV.
Achievements
During his tenure at Seguicom, Eduardo Abad improved the internal network's design, performance, availability, security, and documentation. At PaloSanto Solutions, he led QA, certifications, and innovation projects for Elastix, a notable PBX software. His role at Sangoma involves supporting technical and commercial inquiries while conducting webinars and technical training sessions, thus contributing to the company's educational and support ecosystem. His specialized knowledge includes areas such as VoIP, IT infrastructure, networking, and server management, making him a valuable asset to his current employer.