Albert Arackal
About Albert Arackal
Albert Arackal is a Customer Solutions Engineer with a strong background in automobile ancillary sectors and extensive experience in managing large-scale operations.
Work at Sapaad Pte Ltd
Albert Arackal currently holds the position of Customer Solutions Engineer at Sapaad Pte Ltd. His role involves providing tailored solutions to enhance customer experiences within the SaaS and food tech sectors. He has been with the company since 2020, contributing his expertise in managing customer relationships and operational processes.
Education and Expertise
Albert Arackal has an extensive educational background. He earned an MBA in Marketing & Systems from Mahatma Gandhi University, where he studied from 2014 to 2016. Additionally, he completed a research program at the Indian Institute of Management Ahmedabad during the same period. He also holds a BBA in Marketing from the University of Pune, where he studied from 2011 to 2014. His education has equipped him with skills applicable in both B2B and B2C customer experiences.
Background in Automobile Ancillary Sectors
Albert possesses a strong background in the automobile ancillary sectors, which contributes to his diverse industry knowledge. This experience has provided him with insights into large-scale operations and the management of businesses with significant monthly turnovers.
Previous Work Experience
Before joining Sapaad Pte Ltd, Albert worked at Williams Lea Tag as a Document Production Specialist for three months in 2019. He also served as Territory Sales Incharge at MRF from 2016 to 2018 in Nagpur, where he gained valuable experience in sales and customer engagement.