SATO America
SATO America, founded in 1987 and headquartered in Charlotte, North Carolina, offers a wide range of thermal printers, RFID solutions, and comprehensive software and support services, focusing on enhancing supply chain visibility and productivity across various industries.
Thermal Printers
SATO America offers a wide array of thermal printers, including industrial, desktop, mobile, specialty, and laser printers. These printers are designed to meet the diverse needs of various industries, ensuring high durability and performance. Each printer type caters to specific application requirements, from large-scale industrial printing to portable solutions for field operations.
RFID Solutions
SATO America provides comprehensive RFID solutions, supporting standards such as EPC, ISO, I-Code, and Tag-it. The company offers a variety of RFID printer/encoders for both UHF and HF applications, enhancing real-time visibility and connectivity in supply chains. These solutions are designed to improve productivity, safety, and sustainability across various sectors.
Labeling Solutions
SATO America manufactures a wide range of labels and tags designed to withstand harsh environments, ensuring durability and reliable performance. The company's labeling solutions cover numerous industries, including food safety with tamper-evident labels, healthcare with patient ID wristbands, and horticulture with specialized printers and supplies.
Software and Accessories
To enhance the functionality of its thermal printers, SATO America offers a variety of software solutions and accessories. The software includes drivers for Windows, Linux, and Mac OS, as well as label design tools. Additionally, accessories such as batteries, cases, cleaning supplies, cutters, and dispensers are available to optimize printer performance and maintain operational efficiency.
Service and Support
SATO America provides comprehensive service and support for its products, aiming to ensure customer satisfaction and product longevity. This includes technical support, warranty services, and maintenance contracts. The company's support infrastructure is designed to assist users in troubleshooting, maintaining, and optimizing the performance of their printing solutions.
Industry Specialties
With over 80 years of expertise in the auto-ID solutions industry, SATO America specializes in various sectors, including retail, food safety, supply chain, healthcare, horticulture, manufacturing, logistics, and IoT. The company focuses on delivering innovative solutions that provide real-time visibility and connectivity, thereby enhancing productivity and operational efficiency in these industries.
Global Operations
Headquartered in Charlotte, North Carolina, SATO America operates in 27 countries with a global workforce of over 5,400 employees. The company also has locations in Romeoville, IL, and Daytona Beach, FL. This extensive global presence allows SATO America to provide localized support and solutions to its diverse customer base worldwide.