Christy Strickland
About Christy Strickland
Christy Strickland is a Partner Education Manager at ScalePad, with a background in partner success and client experience across various organizations. She has extensive experience in developing processes for Managed Service Providers and possesses a diverse skill set in sales, operations, and project management.
Current Role at ScalePad
Christy Strickland currently serves as the Partner Education Manager at ScalePad, a position she has held since 2023. In this role, she focuses on developing educational resources and programs for partners, enhancing their understanding of ScalePad's offerings. Her work aims to improve partner engagement and success, contributing to the overall growth of the organization.
Previous Experience at Cognition360
Prior to her current role, Christy Strickland worked at Cognition360 as a Partner Success Manager from 2020 to 2023. During her tenure, she was responsible for ensuring partner satisfaction and success, leveraging her extensive experience in client relations. Her role involved developing strategies to enhance partner engagement and drive business growth.
Background in Client Experience Management
Christy Strickland has a strong background in client experience management, having served as the Partner and VP of Client Experience at Acumen Technology from 2016 to 2020. In this capacity, she focused on improving client satisfaction and operational efficiency. Her leadership in this role contributed to the company's reputation for strong customer service.
Educational Background
Christy Strickland studied at Middle Tennessee State University (MTSU), where she earned a Bachelor of Science degree in Recreational Therapy from 1994 to 1998. She later pursued further education at MTSU, achieving a Bachelor of Science in Education from 2000 to 2001. Additionally, she attended Tennessee Technological University from 1992 to 1994.
Diverse Skill Set and Leadership Style
Christy Strickland possesses a diverse skill set that includes expertise in Sales, Operations, Account Management, Finance, Marketing, HR, Culture Development, Vendor Management, Contract Management, and Project Management. Her leadership style is strategic and process-minded, emphasizing a performance-driven culture and team development, which has been instrumental in her roles across various organizations.