Tanya Pyshnaya
About Tanya Pyshnaya
Tanya Pyshnaya is a Strategic Account Manager with experience in client relationship management and performance tracking. She has worked at ScienceSoft and currently holds her position at scandiweb since 2022.
Current Role at Scandiweb
Tanya Pyshnaya serves as a Strategic Account Manager at Scandiweb since 2022. In this role, she is responsible for managing client accounts and ensuring the delivery of high-quality services. She utilizes ongoing monthly feedback loops to enhance client relationships and improve service delivery. Tanya also facilitates strategic sessions every quarter to foster project growth and strengthen partnerships.
Previous Experience at ScienceSoft
Prior to her current position, Tanya worked at ScienceSoft in various roles. She was an Account Manager from 2020 to 2021 in the United Arab Emirates, where she managed client accounts for one year. Before that, she served as an AWS Partner Relations Manager for nine months in McKinney, Texas, and as a Customer Relationship Specialist from 2019 to 2020 for four months in the same location. Her experience at ScienceSoft equipped her with skills in client management and relationship building.
Education and Academic Background
Tanya Pyshnaya studied at Minsk State Linguistic University, where she focused on Foreign Languages and Rhetoric from 2012 to 2017. This five-year program provided her with a strong foundation in communication and language skills, which she applies in her professional roles.
Client Relationship Management Skills
In her professional capacity, Tanya employs various strategies to manage client relationships effectively. She is responsible for tracking key performance indicators to identify potential risks and opportunities within client accounts. Her approach includes utilizing feedback mechanisms and facilitating strategic sessions, which contribute to the ongoing improvement of client interactions.