Daniel Wu
About Daniel Wu
Daniel Wu is an Associate Customer Success Manager at ScienceLogic, where he has worked since 2022. With eight years of experience in startups and a background in business development and customer success, he specializes in bridging gaps between teams and stakeholders.
Work at ScienceLogic
Daniel Wu has been serving as an Associate Customer Success Manager at ScienceLogic since 2022. In this role, he focuses on enhancing customer satisfaction and ensuring successful product implementation. His responsibilities include managing customer relationships and facilitating communication between clients and internal teams. His experience in customer success contributes to the overall effectiveness of the organization in meeting client needs.
Previous Experience in Business Development
Prior to his current position, Daniel Wu held various roles in business development. He worked at SHOPLINE as an Associate Business Development Manager from 2016 to 2017 and later as a Business Development Manager from 2017 to 2019. In these roles, he contributed to the growth of the platform by identifying new business opportunities and fostering relationships with partners. His experience in these positions laid a foundation for his expertise in customer success.
Experience in Customer Success
Daniel Wu has a background in customer success, having worked as a Customer Success Executive at Infobip in 2021. His role involved ensuring that customers received the necessary support and guidance to maximize the value of the company's services. This experience has equipped him with skills that are essential for his current role at ScienceLogic, where customer satisfaction is a priority.
Educational Background
Daniel Wu earned a Bachelor of Business Administration (B.B.A.) from National Taiwan University, where he studied from 2008 to 2012. His education provided him with a strong foundation in business principles, which he has applied throughout his career in various roles across different sectors.
Skills and Expertise
Daniel Wu is known for his strong interpersonal skills, which facilitate effective problem-solving across teams and stakeholders. With eight years of experience in startups and four years specifically in the E-commerce sector, he has developed a keen ability to bridge gaps between different groups, enhancing collaboration and communication within organizations.