Laura B.
About Laura B.
Laura B. serves as the Vice President of Customer Success at Scientist.com, bringing extensive experience in business development and strategic alliances from previous roles in various organizations across the UK and Spain.
Current Role at Scientist.com
Laura B. serves as the Vice President of Customer Success at Scientist.com, a position she has held since 2021. In this role, she focuses on enhancing customer relationships and ensuring satisfaction with the company's services. Her extensive experience in customer success and business development contributes to her effectiveness in this position.
Previous Experience in Business Development
Before her current role, Laura B. held several positions in business development. She worked at Chiltern as a Business Development Executive from 2007 to 2011 in London, United Kingdom. She then transitioned to Intelligent Pharma, where she served as Senior Manager of Business Development & Strategic Alliances from 2014 to 2016 in Barcelona Area, Spain. Additionally, she was the Head of Business Development at Intelligent Pharma for one year from 2016 to 2017.
Educational Background
Laura B. studied at The University of Edinburgh, where she earned a Bachelor of Science in Medical Microbiology from 1997 to 2001. She furthered her education at The Pirbright Institute and the University of Surrey, obtaining a Ph.D. in Immunology from 2001 to 2004. This academic background supports her expertise in the life sciences and customer success.
Career Progression in Innovation and Management
Laura B. has a diverse career in innovation and management roles. She worked as a Commercialisation Executive at UMIP from 2004 to 2006 in Manchester, United Kingdom. Following this, she served as an Innovation Manager at NHS Innovations South East from 2006 to 2007 in London. These roles provided her with a solid foundation in commercialization and innovation management.
Tenure at Scientist.com
Laura B. has been with Scientist.com for several years, initially joining as Senior Director of Customer Success from 2017 to 2021 before advancing to her current role. Her tenure at the company reflects her commitment to enhancing customer experiences and driving success within the organization.