Vi Phan
About Vi Phan
Vi Phan is the Lead Analyst at Scripps Health in San Diego, California, with a background in finance and experience in both healthcare and banking sectors.
Current Role at Scripps Health
Vi Phan currently holds the position of Lead Analyst at Scripps Health in San Diego, California. In this role, Phan is responsible for developing and piloting streamlined end-to-end processes for customers. Phan also provides post-implementation support, ensuring smooth transitions and positive customer experiences. By collaborating with various stakeholders, Phan identifies key areas of opportunity and recommends sustainable technical solutions. Additionally, Phan leads analyst teams on cross-functional projects, ensuring complex issues are resolved and project deadlines are met.
Previous Roles at Scripps Health
Before becoming a Lead Analyst, Vi Phan worked at Scripps Health as an Rte and Adt And Prelude Epic Application Analyst from 2016 to 2019. In this capacity, Phan gathered team insights and participated in workgroups to implement new ideas aimed at improving the employee experience and fostering a healthy working environment. Phan also acted as a consultant, offering subject matter expertise and participating as a technical stakeholder in customer-facing meetings.
Experience at Chase
Prior to joining Scripps Health, Vi Phan worked as a Personal Banker at Chase in New York, New York, from 2010 to 2015. During this five-year tenure, Phan built strong customer relationships and provided essential banking services. This role provided Phan with a solid foundation in customer service and financial advisory, skills that have been invaluable in subsequent positions.
Educational Background
Vi Phan completed a Bachelor’s degree in Finance at California State University San Marcos, where Phan studied from 2012 to 2015. Before this, Phan studied at Palomar College from 2010 to 2012, attaining another Bachelor's degree. Additionally, Phan attended high school at Fremont High School from 2007 to 2009 and Milpitas High School from 2005 to 2007.
Role in Team and Project Management
Vi Phan plays a significant role in team and project management at Scripps Health. Phan leads analyst teams in strategic decision-making processes on integrated projects, aiming to resolve complex issues and meet deadlines. Furthermore, Phan manages projects and facilitates productive meetings. Phan also develops partnerships across the organization, which includes five hospitals and over 30 clinics, to ensure collaboration and success in both short-term and long-term initiatives.