Jessica Purdy
About Jessica Purdy
Jessica Purdy is a Customer Service Representative with a strong background in the consumer electronics industry. She holds a Bachelor of Science in Sociology with a minor in Computer Science from the University of North Georgia and has worked in customer service roles since 2017.
Work at Scuf Gaming
Jessica Purdy has been employed at Scuf Gaming as a Customer Service Representative since 2017. In this role, she utilizes her account management skills to maintain and enhance customer relationships. Her responsibilities include addressing customer inquiries, resolving issues, and providing support related to Scuf Gaming's products. Her experience in the consumer electronics industry contributes to her effectiveness in this position.
Education and Expertise
Jessica Purdy studied at the University of North Georgia, where she earned a Bachelor of Science degree in Sociology with a minor in Computer Science. This educational background provides her with a unique perspective on customer interactions and the technical aspects of electronic products. Additionally, she completed an Associate of Arts degree at the same university from 2011 to 2013.
Background in Customer Service
Jessica Purdy has a strong background in customer service roles within the consumer electronics industry. Prior to her current position at Scuf Gaming, she worked at AmeriVap Systems, Inc. as Sales/Support from 2013 to 2015. Her experience in sales operations has contributed to her understanding of sales processes and customer needs.
Skills in Sales and Negotiation
Jessica Purdy possesses skills in negotiation and sales management, which are essential for handling complex customer interactions. Her ability to manage customer accounts and enhance relationships is supported by her technical knowledge gained from her minor in Computer Science. These skills enable her to effectively address customer concerns and contribute to the efficiency of sales operations.