Julien Deschamps
About Julien Deschamps
Julien Deschamps serves as the Manager of Customer Support at Scuf Gaming, where he has worked since 2013. He has a background in affiliate account management and marketing, and he has contributed to the development of customer support procedures and satisfaction studies.
Work at Scuf Gaming
Julien Deschamps has been employed at Scuf Gaming since 2013. He currently holds the position of Manager Customer Support, where he oversees customer support operations. In addition to this role, he serves as the French Social Media Manager, managing the brand's presence on social media platforms. Previously, he worked as an Affiliate Account Manager for seven years, from 2013 to 2020. His tenure at Scuf Gaming spans over 11 years, during which he has contributed significantly to various aspects of the company's operations.
Customer Support Development
In his role as Manager Customer Support at Scuf Gaming, Julien Deschamps has developed and standardized procedures and documents for customer support operations. This initiative aims to streamline processes and improve efficiency within the customer support team. Additionally, he has implemented customer satisfaction studies to assess and enhance the quality of service provided to customers. These efforts reflect a commitment to improving customer experience and operational effectiveness.
Previous Experience in Marketing
Before joining Scuf Gaming, Julien Deschamps held a marketing position at mythiX eSport. In this role, he contributed to the brand's promotional strategies, helping to enhance its visibility and engagement within the esports community. His experience in marketing has provided him with a solid foundation for his current roles, particularly in managing customer interactions and social media presence.
Location and Professional Environment
Julien Deschamps is based in the Région de Aix-En-Provence, France. His work environment at Scuf Gaming has allowed him to engage with a diverse range of customers and partners, particularly in the gaming and esports sectors. The location has provided opportunities for collaboration and networking within the industry.