Tammy Pierre
About Tammy Pierre
Tammy Pierre is a Quality Assurance Analyst with over 20 years of experience in the field, currently working at SDI Presence in Chicago since 2019. She has held various roles in quality assurance and operations across multiple organizations, including Sidley Austin, LLP and FedEx Ground.
Work at SDI Presence
Tammy Pierre has been employed at SDI Presence as a Quality Assurance Analyst since 2019. In this role, she focuses on ensuring the quality of applications through rigorous testing processes. She utilizes Visual Studio Team Foundation Server (TFS) for defect tracking and validation. Tammy actively participates in team retrospectives, providing constructive feedback and suggesting improvements to enhance application quality. Her contributions are integral to the quality assurance processes within the organization.
Previous Experience in Quality Assurance
Before joining SDI Presence, Tammy Pierre worked at Sidley Austin, LLP, where she held the position of Quality Assurance Team Lead from 2008 to 2018. In this capacity, she was responsible for overseeing quality assurance processes and leading a team of analysts. Prior to that, she served as a Quality Assurance Analyst at Sidley Austin from 2005 to 2008. Her extensive experience in quality assurance spans over a decade, emphasizing her expertise in the field.
Background in Operations and Support
Tammy Pierre has a diverse background in operations and technical support. She worked at FedEx Ground as a Sr Operations Administrator for 11 months in 2019. Additionally, she spent several years at Bowne Business Solutions, where she held multiple roles, including System Support Specialist, Level 3 Support Technician, and Floor Support Analyst. Her experience in these positions has equipped her with a strong foundation in operational processes and technical support.
Education and Expertise
Tammy Pierre earned her Bachelor of Science degree in Business Management from Chicago State University, where she studied from 1993 to 1997. Her educational background complements her professional experience, particularly in quality assurance and operations. She specializes in performing gap analysis to identify discrepancies between customer operations and business requirement logic, showcasing her analytical skills and attention to detail.
Key Projects and Contributions
Tammy played a key role in evaluating the Enterprise Asset Management Solution (Maximo) for WEC Energy Group. Her focus was on ensuring seamless integration with existing applications, which highlights her capability in managing complex projects and understanding the technical requirements necessary for successful implementation. This project reflects her commitment to enhancing operational efficiency through quality assurance practices.