Josh Hicks
About Josh Hicks
Josh Hicks is a Technical Account Manager at SDVI Corporation, with a background in media design and programming. He has held various roles in the media and technology sectors, including positions at Prince William County Schools, Snell Advanced Media, and Grass Valley.
Current Role at SDVI Corporation
Josh Hicks serves as a Technical Account Manager at SDVI Corporation, a position he has held since 2021. He operates within the Raleigh-Durham-Chapel Hill area, where he focuses on managing client accounts and ensuring the successful implementation of technical solutions. His role involves collaborating with clients to understand their needs and providing support to enhance their operational efficiency.
Previous Experience in Project Implementation
Prior to his current role, Josh Hicks worked at Snell Advanced Media as the Director of Project Implementation & Support from 2013 to 2018. In this capacity, he managed project teams and oversaw the delivery of technical support services. His experience in this role contributed to his expertise in project management and client relations.
Background in Media Design and Programming
Josh Hicks began his career at Prince William County Schools, where he worked as a Media Designer and Web Programmer from 2005 to 2009. This role allowed him to develop skills in media production and web development, laying the groundwork for his future positions in the technology sector.
Experience in Service and Support Engineering
From 2018 to 2021, Josh Hicks was employed at Grass Valley, a Belden Brand, as a Senior Service and Support Engineer. In this role, he provided technical support and service solutions, further enhancing his technical expertise and understanding of client needs in the media and broadcast industry.
Educational Background in Communications
Josh Hicks studied at George Mason University, where he earned a Bachelor of Arts in Communications with a minor in Information Technology. His studies, completed from 2001 to 2005, provided him with a solid foundation in media production and technical communication, which he has applied throughout his career.