Nishit Joshi
About Nishit Joshi
Nishit Joshi is a Customer Success Manager with extensive experience in client management and project oversight, currently working at Seclore since 2022. He has held various roles in customer success at notable companies, including Automation Anywhere and BrowserStack, accumulating over a decade of experience in the field.
Current Role at Seclore
Nishit Joshi serves as a Customer Success Manager at Seclore, a position he has held since 2022. Based in Mumbai, Maharashtra, India, he focuses on enhancing customer satisfaction and ensuring successful product adoption. His role involves working closely with clients to understand their needs and providing tailored solutions to meet those needs.
Previous Experience at Automation Anywhere
Prior to his current role, Nishit Joshi worked at Automation Anywhere in various capacities. He was a Senior Customer Success Manager for Global BPO/Partner and Enterprise Accounts for 8 months in 2021. Before that, he served as a Customer Success Manager for BPO/Partner and Enterprise Accounts across AMER, ME, and IMEA regions from 2020 to 2021, and as a Customer Success Manager for Enterprise Accounts from 2019 to 2020.
Background in Customer Success
Nishit Joshi has a decade of experience in customer success and client management. His career includes significant roles at BrowserStack as Team Lead Customer Success and Tata Consultancy Services as a Customer Success Specialist. He has developed skills in managing client-facing projects and ensuring timely delivery of services.
Educational Qualifications
Nishit Joshi studied Computer Engineering at Rajasthan Vidyapeeth, where he earned a Diploma in Computer Science and Engineering from 2004 to 2007. This educational background has provided him with a solid foundation in technology, which supports his work in customer success roles.
Career Progression and Skills
Throughout his career, Nishit has actively sought opportunities in customer success roles, particularly within Cloud, SaaS, and SSON services. His experience includes working at Tata Communications Transformation Services Limited and 3 Global Services Private Limited, where he developed expertise in client management and service delivery.