Alejandro G.
About Alejandro G.
Alejandro G. is a Global Account Manager with extensive experience in customer success and business development across various sectors, including technology and recruitment. He has held multiple leadership roles at companies such as SeekOut, Entelo, and TransPerfect, and possesses a strong background in sales, data science, and strategic account management.
Work at SeekOut
Currently, Alejandro G. serves as a Global Account Manager at SeekOut, a position he has held since 2023. His role is remote and based in San Francisco, California. Prior to this, he worked at SeekOut as a Key Account Manager from 2021 to 2023. During his tenure, he developed a toolkit that included Tableau reports and strategic positioning guidelines aimed at enhancing enterprise customer success management.
Previous Experience in Customer Success
Alejandro G. has extensive experience in customer success roles. He worked at Entelo in various capacities, including as a Senior Customer Success Manager from 2018 to 2019 and as Principal Customer Success Manager from 2020 to 2021. He also served as Head of Global Account Management at Entelo for 9 months in 2019. His experience includes developing strategies to replicate and scale success in enterprise customer success management.
Background in Business Development
Alejandro G. has a solid background in business development, having worked as the Director of Business Development at TransPerfect from 2009 to 2012. He later held the position of Vice President at TransPerfect from 2012 to 2015. His roles involved strategic account management and recruitment, contributing to significant growth and success within the organization.
Education and Expertise
Alejandro G. studied at Austin College, where he earned a double major in International Management and International Studies, along with a French minor, graduating Magna Cum Laude. He also attended The American School Foundation of Guadalajara for 15 years and spent a year at Burgundy School of Business - BSB. His educational background supports his expertise in navigating multiple domains, including sales, customer success, and talent acquisition.
Achievements in Strategic Account Management
Throughout his career, Alejandro G. has demonstrated a strong ability to drive results in strategic account management. He pioneered a division that experienced a 470% surge in performance, showcasing his skills in data-driven decision-making and systems building. He has also created innovative ROI metrics that enhanced engagement across numerous Fortune 500 and Big Tech accounts.