Anna (Dvorkin) Lee
About Anna (Dvorkin) Lee
Anna (Dvorkin) Lee is a Senior Enterprise Customer Success Manager with a background in Communications and Sociology from Illinois State University. She has extensive experience in customer success roles at companies such as Upwork and SeekOut, focusing on enhancing customer satisfaction and driving profitability.
Work at SeekOut
Anna (Dvorkin) Lee currently holds the position of Sr. Enterprise Customer Success Manager at SeekOut. She has been with the company since 2022, contributing her expertise in customer success management. In this role, she focuses on enhancing customer satisfaction and retention through strategic collaboration. Anna acts as a trusted advisor to clients, ensuring effective and efficient platform implementations.
Previous Experience in Customer Success
Before joining SeekOut, Anna worked at Upwork in various roles related to customer success. She served as an Enterprise Customer Success Manager (Mid-Market) for one year from 2019 to 2020, followed by a two-year tenure as Sr. Enterprise Customer Success Manager from 2020 to 2022. During her time at Upwork, she emphasized customer satisfaction and retention, leveraging her analytical skills to drive success.
Background in Recruitment
Anna has a background in recruitment, having worked at Swoon Group as a Professional Recruiter for 11 months in 2015-2016. She later transitioned to the role of Senior Relationship Manager for Major Accounts at Swoon Group from 2016 to 2019. This experience provided her with insights into client relationships and account management.
Education and Expertise
Anna studied at Illinois State University, where she earned a Bachelor of Science degree in Communications and Sociology. She also completed her secondary education at Niles West High School. Her educational background supports her analytical and detail-oriented approach in her professional roles.
Commitment to Customer Success
Throughout her career, Anna has demonstrated a commitment to driving profitability by identifying and leveraging sales opportunities. Her strong focus on enhancing customer satisfaction and retention has been a consistent theme in her roles, establishing her as a reliable figure in customer success management.