Seel
Seel offers a range of e-commerce services including refundable purchases, on-time delivery guarantees, buyback options, and product protection plans, all designed to enhance the shopping experience and improve merchant sales.
Services
Seel offers a variety of services designed to enhance customer satisfaction and streamline merchant operations. The 'Buy as Refundable' service allows shoppers to return items within 7 days of delivery for any reason. The 'On-time Delivery Guarantee' compensates customers for orders that are delayed, damaged, or lost. Additionally, Seel features a 'Buyback Guarantee,' enabling customers to sell items back to the company at a predetermined price. With 'Product Protection' plans, Seel covers repairs, replacements, or refunds for damaged products.
Integrations
Seel integrates seamlessly with merchant checkout flows through APIs and customizable components. This integration facilitates a smooth customer experience and reduces friction at the checkout stage. Merchants can easily incorporate Seel's services into their existing systems, making it straightforward to offer customers additional benefits like return options and delivery guarantees.
Return Process Management
Seel handles all aspects of the return process, including shipping and refunds, without merchant involvement. This comprehensive management ensures that returns are processed efficiently and that customers receive timely refunds. By taking over the return logistics, Seel helps merchants save time and resources while maintaining a high level of customer satisfaction.
AI and Dynamic Pricing
Seel utilizes artificial intelligence to predict the probability of returns, which enables dynamic pricing for its returnable service options. By analyzing various factors and customer behaviors, Seel's AI system can provide tailored pricing strategies that reflect the likelihood of an item being returned. This technology helps optimize the return policy and better manages risk.
Impact on Merchant Metrics
Seel claims to increase checkout conversion rates and average order values for merchants using its services. By offering flexible return policies and delivery guarantees, Seel enhances the overall shopping experience, making customers more likely to complete their purchases. The added sense of security and convenience translates into higher sales and larger order sizes for merchants.