Sean Berg
About Sean Berg
Sean Berg is a Sales and Customer Experience Operations Manager at Sendbird, where he has worked since 2022. He previously held various roles at Sendbird and ServiceMax, and he holds a Bachelor of Business Administration in Information Technology Management from the University of Notre Dame.
Current Role at Sendbird
Sean Berg serves as the Sales and Customer Experience Operations Manager at Sendbird, a position he has held since 2022. He operates from the company's San Mateo, California office. In this role, he is responsible for overseeing sales operations and enhancing customer experience initiatives. His experience in this position builds on his previous roles within the company.
Previous Experience at Sendbird
Before his current role, Sean Berg worked at Sendbird as the CX Operations Lead from 2021 to 2022. He was involved in developing customer experience strategies and operational processes during his tenure. Prior to that, he held the position of Sales Operations Analyst at Sendbird for 9 months in 2021, where he contributed to sales analysis and operational efficiency.
Experience at ServiceMax
Sean Berg worked at ServiceMax as a Sales Operations Analyst from 2019 to 2021. In this role, he focused on sales operations and analytics, contributing to the optimization of sales processes. His experience at ServiceMax provided him with a solid foundation in sales operations, which he later applied in his roles at Sendbird.
Education and Expertise
Sean Berg earned a Bachelor of Business Administration with a focus on Information Technology Management from the University of Notre Dame. This educational background has equipped him with the necessary skills to excel in sales and customer experience operations, combining business acumen with technical knowledge.