John Mc Donald
About John Mc Donald
John McDonald is a Digital Platform Product Owner at Servco Pacific Inc., with extensive experience in digital engagement and technology. He previously held various roles at Outrigger Hotels & Resorts and Hawaiian Airlines, contributing to guest engagement and IT business leadership.
Work at Servco
John Mc Donald has been employed at Servco Pacific Inc. as a Digital Platform Product Owner since 2019. In this role, he is responsible for overseeing the development and management of digital platforms, ensuring they meet the needs of the organization and its customers. His experience in digital product management contributes to the strategic direction of Servco's digital initiatives.
Previous Experience at Outrigger Hotels & Resorts
Prior to his current position, John Mc Donald worked at Outrigger Hotels & Resorts for a total of 11 years. He served as the Director of Guest Engagement, Loyalty and CRM from 2016 to 2019, where he focused on enhancing customer loyalty programs and guest engagement strategies. Before that, he held the position of Manager of Interactive Commerce from 2008 to 2016, where he managed online commerce initiatives.
Career Background in IT and Web Development
John Mc Donald has a diverse background in IT and web development. He began his career as a Web Developer at CyberCom from 1996 to 1998. Following that, he worked at Hawaiian Airlines as an IT Business Lead from 1998 to 2008, where he led various IT projects and initiatives that supported the airline's operations.
Education and Expertise
John Mc Donald studied at the University of Hawaii at Manoa from 1994 to 1997, earning a degree that laid the foundation for his career in technology and business. He also attended Purdue University from 1992 to 1994, where he gained additional knowledge and skills relevant to his professional journey.