Brittney Durham
About Brittney Durham
Brittney Durham is an Operational Specialist at Servisfirst Bank in Birmingham, Alabama, where she has worked since 2019. With a background in psychology and public relations, she combines her skills in event planning and financial expertise to enhance customer service and optimize operational processes.
Work at Servisfirst Bank
Brittney Durham has served as an Operational Specialist at Servisfirst Bank since 2019. Based in Birmingham, Alabama, she has contributed to the bank's operational efficiency for over five years. In her role, she utilizes advanced skills in Microsoft Excel to optimize operational processes. Her experience in the banking industry includes a proven track record of enhancing customer service experiences, which is critical in the financial services sector.
Education and Expertise
Brittney Durham has a diverse educational background that supports her professional role. She studied at Tennessee Technological University, focusing on Management, Interdisciplinary Studies, and Public Relations from 2008 to 2010. Additionally, she earned an Associate's degree in Psychology from Volunteer State Community College during the same period. This combination of studies in psychology and public relations complements her expertise in financial services and credit management.
Background
Brittney Durham has a varied work history that spans multiple roles in customer service and event management. Prior to her current position at Servisfirst Bank, she worked as a Financial Services Consultant at Regions Bank from 2017 to 2019. Her earlier experience includes six years as a Lead Customer Service Representative at Fifth Third Bank and two years as a Sales Associate at Oakley. Additionally, she spent a decade as an Event Manager at Active Entertainment, where she combined her event planning skills with her financial expertise.
Achievements
Brittney Durham has demonstrated significant achievements throughout her career, particularly in enhancing customer service experiences within the banking industry. Her operational role at Servisfirst Bank showcases her ability to improve processes and customer interactions. Furthermore, her background in event management and public relations has equipped her with the skills necessary to organize successful corporate events, reflecting her multifaceted expertise.