Paula Evangelista Mozo
About Paula Evangelista Mozo
Paula Evangelista Mozo serves as the Human Resources Operations Manager at SetSchedule, where she has worked since 2016. She has a background in customer service and nursing, having held various roles at DISH Network, Capital One, Healthway Philippines, and SYKES Philippines.
Work at SetSchedule
Paula Evangelista Mozo has been serving as the Human Resources Operations Manager at SetSchedule since 2016. In this role, she oversees various HR functions, ensuring efficient operations within the organization. Her responsibilities include managing employee relations, recruitment processes, and HR policies. With over eight years of experience at SetSchedule, she has contributed to the development and implementation of strategies that enhance workplace culture and employee engagement.
Previous Employment Experience
Before joining SetSchedule, Paula held several positions in customer service. She worked at DISH Network as a Customer Service Advisor from 2014 to 2016. Prior to that, she was a Customer Service Specialist at Capital One for 11 months in 2013. Additionally, she gained experience at SYKES Philippines in the same role, also for 11 months during 2013 to 2014. Her early career included a position as a Clinic Registered Nurse at Healthway Philippines in 2016.
Education and Expertise
Paula Evangelista Mozo earned her Bachelor of Science in Nursing from Olivarez College - Parañaque, completing her studies from 2008 to 2012. This educational background provided her with foundational knowledge in healthcare, which she applied during her time as a Clinic Registered Nurse. Her transition to human resources showcases her adaptability and diverse skill set in managing personnel and operational functions.
Background
Paula has a diverse professional background that spans customer service and healthcare. Her early career in customer service roles equipped her with strong communication and problem-solving skills. Transitioning to human resources, she utilizes these skills to manage employee relations and operational efficiency. Her experience in nursing adds a unique perspective to her HR role, particularly in understanding employee wellness and support.