Amber C
About Amber C
Amber C is a Senior Dispute Agent at Sezzle, where she has worked since 2021. With eight years of experience in customer service, she excels in problem-solving and managing complex situations.
Work at Sezzle
Amber C has been employed at Sezzle since 2021, currently holding the position of Senior Dispute Agent. In this role, she manages complex situations and demonstrates strong problem-solving skills. Prior to her current position, she worked as Shopper Support at Sezzle for five months in a remote capacity. Her experience at Sezzle reflects her commitment to organizational improvements and effective team contributions.
Education and Expertise
Amber C studied at Owens Community College, where she focused on Commercial and Advertising Art, earning an Associate of Arts degree. Her educational background provides a foundation for her analytical skills and attention to detail, which are essential in her current role in dispute management.
Background
Amber C has accumulated eight years of experience in customer service roles, specializing in phone, chat, and email support. Before joining Sezzle, she worked at Bath & Body Works as Chat Customer Support for seven months. This diverse experience has equipped her with the skills necessary to handle customer inquiries and support effectively.
Achievements
Amber C has a proven track record of contributing to team efforts and organizational improvements. Her critical thinking abilities and attention to detail have been instrumental in her roles, particularly in managing disputes and enhancing customer support processes.