Chip Locke
About Chip Locke
Chip Locke serves as the Director of Insights and Quality Assurance at Sezzle, where he has worked in various roles since 2019. His previous experience includes positions at OnPoint Community Credit Union, Bite Squad, and the University of Minnesota.
Current Role at Sezzle
Chip Locke currently serves as the Director of Insights and Quality Assurance at Sezzle, a position he has held since 2024. In this role, he focuses on enhancing the quality of services and ensuring effective dispute resolution processes. His responsibilities include overseeing quality assurance initiatives and leveraging insights to improve operational efficiency.
Previous Experience at Sezzle
Prior to his current role, Chip Locke worked at Sezzle in various capacities. He served as a Support Specialist for two months in 2019, followed by a ten-month tenure as a Quality Assurance and Dispute Resolution Specialist from 2020 to 2022. Additionally, he held the position of Manager - Disputes from 2021 to 2022, where he managed dispute processes and quality assurance measures.
Professional Background
Chip Locke has a diverse professional background, having worked in multiple roles across different organizations. He was a Senior Technical Support Specialist at OnPoint Community Credit Union from 2014 to 2018. He also worked as a Quality Assurance Specialist and Fraud Analyst at Bite Squad for eight months in 2019. His experience includes a role as a Technical Writer at the University of Minnesota from 2018 to 2019.
Experience with Trivia Mafia, LLC
From 2019 to 2020, Chip Locke worked with Trivia Mafia, LLC as a Writer and Host. In this role, he contributed to creating engaging content and hosting trivia events in Minneapolis, Minnesota. This experience added to his skill set in communication and public engagement.