Lia M.
About Lia M.
Lia M. serves as the VP of Merchant & Customer Experience at Sezzle, a position she has held since 2022. With extensive experience in event management and advertising, she has a strong background in digital consumer marketing and strategic partnerships, particularly in the retail and travel sectors.
Work at Sezzle
Lia M. currently serves as the Vice President of Merchant & Customer Experience at Sezzle, a position she has held since 2022. In this role, she focuses on enhancing the experience for both merchants and customers, leveraging her expertise in event management and advertising. Prior to this role, she was the Vice President of Merchant Success at Sezzle from 2020 to 2022, where she contributed to the company's growth and customer engagement strategies.
Education and Expertise
Lia M. studied at Temple University, where she earned a degree in Finance and Business Management from 1993 to 1998. Her educational background supports her expertise in digital consumer marketing and strategic partnerships, particularly in the retail and travel sectors. This foundation has enabled her to implement innovative marketing strategies that enhance customer experiences.
Background
Before joining Sezzle, Lia M. had an extensive career at David's Bridal, where she worked for 12 years in various roles. She served as the Director of Client Services and Marketing from 2008 to 2020 and held the position of Senior Director of Strategic Partnerships from 2016 to 2020. Additionally, she was the Head of Partnership Services for 11 months in 2020. Her diverse roles at David's Bridal provided her with a strong foundation in client services and marketing.
Achievements
Lia M. has a demonstrated history of enhancing customer experience through innovative marketing strategies. Her leadership in merchant marketing and client services has contributed to significant improvements in customer engagement and satisfaction. Her work in strategic partnerships has also played a key role in driving business growth within the organizations she has served.