Benjamin Tran
About Benjamin Tran
Benjamin Tran is a System Engineer at Shamrock Foods Company in Phoenix, Arizona, where he has worked since 2021. He holds a BS in Computer Information Systems from Arizona State University and has extensive experience in system maintenance, technical documentation, and project management.
Work at Shamrock Foods
Benjamin Tran has been employed as a System Engineer at Shamrock Foods Company since 2021. In this role, he is responsible for documenting technical processes and workflows, including procedures and run-books. He handles system and software maintenance, upgrades, and cyclic audits to ensure optimal performance. Additionally, he introduces and integrates new technologies into existing data center environments, contributing to the company's operational efficiency.
Education and Expertise
Benjamin Tran studied at the W. P. Carey School of Business at Arizona State University, where he earned a Bachelor of Science degree in Computer Information Systems from 2008 to 2010. His educational background provides a foundation for his technical expertise in systems engineering and information technology.
Background
Before joining Shamrock Foods, Benjamin Tran gained experience in various roles. He worked as a Teaching Assistant at Arizona State University from 2009 to 2010. He then served at Pella Corporation in multiple capacities, including Associate Microsoft Administrator II from 2014 to 2017 and Sr. IT Tech from 2010 to 2012. He also held the position of Systems Administrator at Harkins Theatres from 2019 to 2020.
Achievements
Benjamin Tran has a proven history of incident response and advanced troubleshooting, which includes conducting Root Cause Analysis and developing Corrective Action Plans. He secures systems and applications to protect them against potential threats. His project management skills are evident as he takes projects from initial concept through planning and implementation. Additionally, he trains others and creates documentation to support technical processes and enhance user understanding.