Shasta Health

Shasta Health, based in San Francisco, is a healthcare company that provides an AI-driven platform to help physical therapists operate independently, offering both at-home and virtual therapy sessions.

Company Overview

Shasta Health is a healthcare service provider based in San Francisco, California. The company is part of the Healthcare Services sub-industry and was part of the Y-Combinator S23 batch. Shasta Health enables physical therapists to operate independently and serves regions within the United States and Canada. The company focuses on leveraging AI to automate processes like patient acquisition, billing, and engagement, making healthcare more accessible and efficient.

Services

Shasta Health offers a range of services designed to facilitate at-home and virtual physical therapy. Patients do not need a prescription to start their treatment plans. The company provides options for online appointments or in-home sessions based on the patient's zip code. Each physical therapy session is one hour long, and patients are always treated by the same therapist. Shasta Health guarantees the effectiveness of telehealth and in-home physical therapy as comparable to in-clinic care and provides full refunds and connections to partner clinics if these services are not a suitable fit.

AI Platform Features

Shasta Health utilizes an AI platform that automates various aspects of patient care and clinic management. This includes the acquisition of new patients, the management of billing processes, and overall patient engagement. These automation features aim to reduce administrative burdens on physical therapists, allowing them to focus more on providing high-quality care. The AI-driven system helps enhance the efficiency and accessibility of physical therapy services.

Insurance Coverage

Shasta Health's physical therapy services are covered by insurance, making healthcare affordable for its patients. Co-pays can be as low as $0, depending on the patient's insurance plan. This financial accessibility helps patients receive necessary care without significant out-of-pocket expenses, contributing to higher ratings and patient satisfaction.

Patient Experience

Patients who choose Shasta Health for their physical therapy needs report high levels of satisfaction. The company has received a 5-star rating from over 100 patients. The consistent care from the same physical therapist and the flexibility of at-home or virtual sessions contribute to this positive feedback.

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