Alex Harper
About Alex Harper
Alex Harper is a Customer Support Coordinator currently employed at Shogun in Cork, Ireland. With a background in customer service and human resources, Harper has accumulated experience from various companies, including Blizzard Entertainment and Voxpro.
Current Role at Shogun
Alex Harper serves as a Customer Support Coordinator at Shogun, a position held since 2021. Based in Cork, County Cork, Ireland, Alex is responsible for managing customer inquiries and ensuring a high level of service. The role involves coordinating support efforts and addressing customer needs effectively.
Previous Experience in Customer Support
Prior to joining Shogun, Alex Harper worked at Voxpro as a Customer Service Representative from 2017 to 2021. This role, located in County Cork, Ireland, involved assisting customers and resolving issues. Alex also briefly worked at Blizzard Entertainment as a Customer Service Representative for six months in 2016, where they gained experience in the gaming industry.
Human Resources Background
Alex has a background in human resources, having worked as an HR Consultant at Keary Harper LLP from 2013 to 2017. This four-year tenure involved providing HR support and consulting services. Additionally, Alex worked as an HR Administration Assistant at Radian Group Ltd for seven months in 2013, where they assisted with various HR administrative tasks.
Education and Academic Background
Alex Harper studied Geography at the University of Southampton. This academic background provided foundational knowledge and skills relevant to various professional roles, including those in customer support and human resources.