Lydia Klatz
About Lydia Klatz
Lydia Klatz serves as the Sr. Sales Enablement Manager at Shogun, where she has worked since 2021. With a robust background in sales enablement and account management, she previously held various roles at Atlassian and Yelp.com, contributing to training and development initiatives.
Work at Shogun
Lydia Klatz has been serving as the Senior Sales Enablement Manager at Shogun since 2021. In this role, she has designed and implemented Learning & Development and Enablement programs for both Direct and Channel Partner teams. Lydia has also initiated the Weekly Sales Sync to promote consistent messaging and sharing of best practices among client-facing teams. She successfully onboarded all new hires, resulting in a 145% team increase within three months. Additionally, she implemented the first Learning Management System (LMS) at Shogun, utilizing various tools to measure effectiveness and assess impact.
Previous Experience at Atlassian
Before joining Shogun, Lydia Klatz worked at Atlassian for three years, holding multiple roles. She served as the Senior Enablement Manager & Strategic Projects for Trello Enterprise from 2019 to 2021. Prior to that, she was a Sales Enablement Manager from 2018 to 2019 and a National Account Manager for Trello from 2017 to 2018. Her experience at Atlassian contributed to her expertise in sales enablement and strategic project management.
Career at Yelp
Lydia Klatz worked at Yelp.com from 2010 to 2015, where she held various positions. She was a Senior Account Manager for three years, followed by roles as Head of Training for Multi Location Account Management, and Senior National Account Manager. Her tenure at Yelp involved significant responsibilities in account management and training, enhancing her skills in client relations and team development.
Education and Expertise
Lydia Klatz earned her Bachelor's degree in History from the University of Oregon, where she studied from 2002 to 2006. She later obtained a Master's degree in Secondary Education from Pacific University in 2008. Her educational background supports her expertise in training and development, particularly in designing educational programs and resources for sales enablement.
Achievements in Training and Development
Throughout her career, Lydia Klatz has launched new hire and continuing education paths for various roles, combining on-demand resources with live instruction. She conceptualized and maintained the Enablement Hub, centralizing resources for training and product knowledge. Lydia created playbooks, sales talk tracks, and soft skills training, and established a Player/Coach Mentor program to enhance the professional development of team members.