Kara Alipia
About Kara Alipia
Kara Alipia is a Customer Success Representative currently working at Shopmonkey, where she has been employed since 2022. She has a diverse background in customer service and onboarding roles, having previously worked at companies such as Fusion Contact Centers, MINDBODY, and Nike.
Current Role at Shopmonkey
Kara Alipia currently serves as a Customer Success Representative at Shopmonkey, a position she has held since 2022. In this role, she focuses on ensuring customer satisfaction and facilitating effective communication between clients and the company. Her responsibilities include addressing customer inquiries, providing support, and enhancing the overall customer experience.
Previous Experience at MINDBODY, Inc.
Kara Alipia worked at MINDBODY, Inc. in various roles from 2013 to 2020. She began as an Onboarding Specialist from 2013 to 2016, where she assisted new clients in integrating the platform into their businesses. She then advanced to the position of Customer Success Manager from 2018 to 2020, overseeing customer relationships and ensuring client needs were met effectively. Additionally, she served as a Lead Onboarding Specialist from 2016 to 2018.
Experience at Fusion Contact Centers, LLC
Kara Alipia has a history of working at Fusion Contact Centers, LLC, where she held multiple positions. She served as an Assistant Game Manager from 2009 to 2011 and later as a Team Lead from 2012 to 2013. In these roles, she was responsible for managing teams and ensuring operational efficiency within the contact center environment.
Educational Background
Kara Alipia completed her high school education at Ernest Righetti High School, earning a High School Diploma from 2003 to 2007. She also attended Allan Hancock College, where she studied General Education for one year from 2007 to 2008. This educational foundation has contributed to her professional development and career progression.
Early Career Roles
Kara Alipia began her career with various roles in customer service and support. She worked at Mervyns as a Customer Service representative from 2007 to 2008 and at Nike as a Team Member from 2009 to 2010. These early experiences provided her with essential skills in customer interaction and service delivery.