Marlana A. Coignet, Ms
About Marlana A. Coignet, Ms
Marlana A. Coignet is a Lead UX Researcher with extensive experience in user experience design and research. She has worked at various organizations, including Verizon Connect and Shopmonkey, and holds degrees in Mathematics and Survey Methodology.
Work at Shopmonkey
Marlana A. Coignet serves as the Lead UX Researcher at Shopmonkey, a position she has held since 2021. In this role, she focuses on enhancing user experience through research and analysis. Her responsibilities include conducting user research, analyzing data, and providing insights to improve product design and usability. Working remotely, she collaborates with cross-functional teams to align user needs with business goals.
Education and Expertise
Marlana A. Coignet has a strong educational background in user experience and research methodologies. She earned a Bachelor of Arts in Mathematics from Albany State University from 2004 to 2008. She furthered her studies at the University of Maryland College Park, obtaining a Master of Science in Survey Methodology between 2008 and 2012. In 2016, she completed a UX Design Certificate program at General Assembly, which lasted for 11 months.
Background in UX Research
Marlana A. Coignet has extensive experience in user experience research. Prior to her current role, she worked at Verizon Connect as a Senior UX Researcher from 2018 to 2020, where she led the beta program for the Integrated Video commercial dashcam product. She also held positions at Truist, NextGen Healthcare, and the U.S. Energy Information Administration, where she contributed to various research projects and usability testing initiatives.
Achievements in User Experience
Throughout her career, Marlana A. Coignet has made significant contributions to user experience research. She created personas for the Meditouch product and participated in Verizon's inaugural women's leadership program, Women of the World. Additionally, she organized a skillshare on User Experience research tools through General Assembly. Her work at the U.S. Energy Information Administration included developing and editing numerous surveys, impacting over 31,000 respondents.
Professional Development Initiatives
Marlana A. Coignet has actively engaged in professional development initiatives. She organized a skillshare event focused on a User Experience research toolbox, aimed at enhancing the skills of fellow professionals. At the U.S. Energy Information Administration, she developed and led training sessions on JMP software, contributing to the skill development of employees in the organization.