Allison Gottlieb
About Allison Gottlieb
Allison Gottlieb serves as a T2 Customer Support Specialist at Showbie, where she has worked since 2020. With a strong background in customer support and a degree in communication, she effectively manages client relationships in the Ed-Tech industry.
Work at Showbie
Allison Gottlieb has been employed at Showbie as a T2 Customer Support Specialist since 2020. In this role, she utilizes her expertise to manage and resolve customer inquiries efficiently. Prior to her current position, she worked as a Contract T1 Customer Support Specialist at Showbie for two months in 2020. Her experience at Showbie reflects her commitment to enhancing customer experience within the educational technology sector.
Education and Expertise
Allison Gottlieb holds a Bachelor’s Degree in Communication with a Minor in English from the University of Rhode Island, which she completed from 2008 to 2012. Her educational background supports her proficiency in managing customer inquiries and facilitates effective communication with clients. Additionally, she possesses public speaking skills, further enhancing her ability to engage with customers in her support roles.
Background
Allison Gottlieb has a diverse professional background in customer support and client relationship management across various organizations. She has worked in different geographical locations, including the UK and the Greater New York City Area, which provides her with a broad perspective on customer needs. Her career includes roles at Chegg Inc., Schoology, Steps To Literacy LLC, Disney Cruise Line, and Simon Property Group.
Achievements in Customer Support
Throughout her career, Allison Gottlieb has developed a strong background in the Ed-Tech and Ed-Sales industry. She has held various positions that highlight her ability to manage client relationships effectively. Her roles at Schoology included Assistant Manager and Manager of Client Support, where she contributed to improving customer experience and support processes.