Heather Guerry
About Heather Guerry
Heather Guerry serves as the Senior Vice President of Client Success and Operations at Sifted, where she has worked since 2023. With a robust background in operations and client management, she previously held leadership roles at Cox Automotive and Freightquote, overseeing significant revenue growth and operational efficiency.
Current Role at Sifted
Heather Guerry serves as the Senior Vice President of Client Success and Operations at Sifted since 2023. In this role, she is responsible for overseeing client success strategies and operations, ensuring effective onboarding and training for new hires. Her leadership aims to enhance client satisfaction and operational efficiency within the organization.
Previous Experience at Cox Automotive
Prior to her current position, Heather Guerry held multiple roles at Cox Automotive Inc. from 2017 to 2023. She was the Associate Vice President of Operations, where she led account management teams for five brands, focusing on retaining and growing over $1 billion in recurring annual revenue. She also served as the Associate Vice President of Performance Management, overseeing client success strategies and operations.
Career at Freightquote
Heather Guerry worked at Freightquote from 2005 to 2017, holding various positions. She began as a Product Development Manager and later advanced to Executive Director of Strategic Projects. Additionally, she served as Director of Truckload Operations for a year. Her roles involved managing product development and strategic initiatives to enhance operational performance.
Educational Background
Heather Guerry earned her Master of Business Administration (MBA) from Baker University, studying from 2002 to 2004. She also holds a degree in Computer Science from The University of Kansas, where she studied from 1996 to 2001. Her educational background provides a strong foundation for her expertise in operations and client success.
Skills and Expertise
Heather Guerry excels in addressing challenges through continuous process improvements and strategic business initiatives. Her expertise includes streamlining operations, enhancing efficiency, and reducing expenses. She has a proven track record in client success strategy and operational management, contributing to significant revenue growth in her previous roles.